Mrs Janis Smith (f)
Practice Manager AMSPAR Diploma in Practice Management Our Practice Manager oversees the staff and the smooth running of the practice. She will be only too willing to help you with any administrative or non-medical aspects of your health and treatment. She is available by appointment to discuss any suggestions which may improve our service to you.
The Practice employs Tracy as Medical Secretary who's duties are to provide secretarial support to the Doctors and ensures referrals and paperwork is dealt with efficiently and effectively.
Senior Receptionist Cheryl is responsible for the supervision and guidance of the reception team.
The team is responsible for making appointments and dealing with requests for repeat medication. Their aim is to help in the smooth running of the practice. The have a busy and difficult job and act on the instructions of the Doctors, so please be a "Patient Patient". All information given to them is treated in confidence and they are bound by the same rules of confidentiality as the Doctors and Nurses. The more information you are able to give them the better they will be able to assist you